Privacy Policy
Effective Date: March 4, 2025
Last Updated: March 4, 2025

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Mosaic Venues ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information obtained through text messaging (SMS/MMS) communications with our clients in accordance with applicable laws, including the Minnesota Consumer Data Privacy Act and other relevant regulations.

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When you opt-in to receive text messages from us, we collect certain personal information, including your phone number, which is used to send and receive SMS/MMS communications. If you provide your full name, we use it for personalization and customer interactions. We also collect message content, including responses you send to our messages.

The information we collect through text messaging is used to send updates, promotions, and business-related communications. It allows us to confirm reservations, orders, and other customer transactions. Additionally, we use this information to provide customer support, respond to inquiries, send event or appointment reminders, and comply with legal and regulatory requirements.

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By providing your phone number and opting in, you consent to receive text messages from us. Standard message and data rates may apply. If you wish to stop receiving messages, you may opt out at any time by replying "STOP" to any message. Once you opt out, you will no longer receive SMS communications from us unless you choose to re-subscribe.

We do not sell, rent, or share your personal information with third parties for marketing purposes. SMS consent is never shared with third parties for advertising. However, we may share your information with service providers who assist in delivering our text messaging services. In cases where required by law or necessary to protect our legal rights, we may also disclose your information. Additionally, if our business undergoes a transfer, such as a merger or acquisition, your information may be included in that process.

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To safeguard your personal information, we implement appropriate security measures to prevent unauthorized access, alteration, or disclosure. However, no data transmission over mobile networks or the internet is entirely secure, and we cannot guarantee absolute protection.

Our text messaging services are not intended for individuals under the age of 18. If we become aware that we have collected personal information from a minor, we will take steps to delete such information.

For transparency, this Privacy Policy is prominently included on web forms near the consent language. A link to this policy is also provided in the footer of every page on our website.

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We may update this Privacy Policy from time to time. If significant changes occur, we will update the effective date at the top of this policy and may notify you via text message.

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If you have any questions regarding this Privacy Policy or our text messaging practices, please contact us at:

Mosaic Venues
817 5th Avenue S, Suite 300
Minneapolis, MN 55404
info.mosaicmn.com
(612) 474-9471

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